SHIPPING POLICY

  1. General Information:

At Rusty Wheeler Fashion, we strive to provide our customers with a seamless and efficient shopping experience. This Shipping Policy outlines the terms and conditions regarding the shipment of our apparel for men and women. Please read this policy carefully to understand our shipping practices.

 

 

  1. Order Processing:
  • Processing Time: All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Order Verification: All orders are subject to verification for security reasons. We reserve the right to cancel or refuse any order due to issues such as suspected fraud.

 

  1. Shipping Rates and Delivery Estimates:

Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs.

Delivery Estimates: Delivery times may vary based on your location and selected shipping method. Estimated delivery times are as follows:

  • Standard Shipping: [5-7] business days
  • Expedited Shipping: [2-3] business days
  • Overnight Shipping: [1-2] business days

Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, including but not limited to weather conditions, carrier delays, or customs processing.

 

  1. Shipment Confirmation and Order Tracking:

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within [24-48] hours.

 

 

  1. International Shipping:
  • Availability: We currently ship to select international destinations. Please check our website for the list of available countries.
  • Shipping Rates: International shipping rates are calculated at checkout and vary based on the destination and shipping method.
  • Customs, Duties, and Taxes: Rusty Wheeler Fashion is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

  1. International Shipping:

Some products may have restricted delivery options due to their size, weight, or regulatory constraints. We will notify you if any items in your order are subject to such restrictions.

 

  1. Damages and Issues:
  • Damaged Items: Rusty Wheeler Fashion is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Reporting Issues: Please save all packaging materials and damaged goods before filing a claim.
  1. Lost or Stolen Packages:

Rusty Wheeler Fashion is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.